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Frequently Asked Questions

Everything you need to know about LauraMarla press-on nails.

From finding your perfect fit to caring for your favorite designs, we're here to make your LauraMarla experience simple and enjoyable.

Sizing & Fit

How do I find my correct nail size?
What if I'm between two sizes?
Why don't my press-on nails fit even when I choose the right size?
What is a Test Nail Set, and do I need one?
What if I ordered the wrong size?
What if I think I received the wrong size?
Is size L your largest size? Can I order a custom size?

Our Nails & Quality

What makes LauraMarla press-on nails special?
Are LauraMarla press-on nails handmade?
Are your press-on nails reusable?
How long do press-on nails last?
Why do cat-eye, chrome, and laser nails look different in different lighting?
What if the decorative finish starts peeling or wearing off?

Application & Removal

How do I apply my press-on nails?
Should I use nail glue or adhesive tabs?
How do I remove my press-on nails?
How should I care for my press-on nails?

Orders & Payments

How can I place an order?
Can I change or cancel my order?
What payment methods do you accept?
Can I use a discount code with an ongoing promotion?
What happens if a product I ordered is out of stock?

Shipping & Delivery

Where does LauraMarla ship?
How long does shipping take?
How much does shipping cost?
Will I receive tracking information?
Why hasn't my tracking information updated?
Why did I receive only part of my order?

Returns & Customer Support

Can I return or exchange my press-on nails?
What if my nails arrive damaged, defective, or different from the photos?
What photographs should I send when reporting a problem?
How can I contact LauraMarla?

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Not a Product, But a Masterpiece